Refund Policy

Thank you for using our services. Please review our refund policy carefully to understand how refund requests are handled.

1. General Policy

All purchases made through our platform are considered final unless otherwise stated. We do not offer refunds for completed transactions except under specific circumstances outlined below.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

• A technical error resulted in a duplicate transaction
• Services were not delivered as promised
• Unauthorized transactions were reported within a reasonable timeframe

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

• If the product or service was used in part or in full
• If the refund request is made after a specified period (typically 7 days)
• If the account has been suspended due to violation of our Terms of Use
• If the user engaged in fraudulent or abusive activity

4. How to Request a Refund

To initiate a refund request, please contact our support team via the official contact form. Include the following:

• Full name and account email
• Transaction ID or payment reference
• Reason for the refund request
• Any supporting documentation (if applicable)

We aim to respond to refund inquiries within 3–5 business days.

5. Refund Method

Approved refunds will be processed using the original payment method. Depending on your bank or provider, it may take up to 10 business days for the funds to appear.

6. Changes to This Policy

We reserve the right to modify this refund policy at any time without prior notice. All updates will be reflected on this page.

If you have any questions regarding this Refund Policy, please contact our support team.